Product Care & Repair

Welcome to the exquisite world of Frozen Moments and your stunning moissanite gem. To ensure your precious piece maintains its timeless brilliance, please follow our care guide.

 

Cleaning:

1. Mild Soapy Water: Gently clean your moissanite gem by soaking it in a bowl of mild soapy water. Use a soft brush to delicately scrub around the stone and in intricate settings. Rinse thoroughly.

2. Avoid Harsh Chemicals: Steer clear of harsh chemicals, such as bleach or chlorine, as they can damage the integrity of your moissanite.

3. Soft Cloth: Wipe your moissanite gem with a soft, lint-free cloth regularly to remove any fingerprints or daily debris.

 

Storage:

1. Separate Storage: When not wearing your moissanite jewelry, store each piece separately in a fabric-lined jewelry box to prevent scratching or damage.

2. Avoid Extreme Temperatures: Limit exposure to extreme temperatures, as rapid changes can impact the moissanite’s brilliance.

 

Everyday Wear:

1. Remove During Activities: While moissanite is exceptionally durable, it’s advisable to remove your jewelry during strenuous activities or tasks that may expose it to potential damage.

2. Avoid Contact with Hard Surfaces: Be cautious to avoid any contact with hard surfaces to prevent scratches or chips.

 

Avoid Impact:

1. Protect from Impact: While moissanite is known for its durability, it is not indestructible. Avoid sharp blows or impacts that may cause damage.

 

 

If you have any concerns or questions about your gem’s care, please contact our Customer Service team at 

Support@shopfrozenmoments.com

Following these simple guidelines will ensure your moissanite jewelry radiates with brilliance for generations to come. Thank you for choosing Frozen Moments–where every moment is frozen in perfection.